Effective Date: [12-04-2025]
Contact: support@pharmswift.in | +91 9975849152
At Pharmswift, our editorial team plays a vital role in maintaining the accuracy, reliability, and professionalism of all content published across our digital platforms. This Editor Policy outlines the responsibilities, expectations, and compliance standards for all individuals involved in creating, managing, and publishing content on the Pharmswift website, app, and internal systems.
This policy is intended for content editors, SEO specialists, product managers, medical content writers, and anyone with backend access.
✍️ 1. Content Guidelines
All published content must adhere to the highest standards of quality, accuracy, and ethics in the healthcare industry.
a. Fact-Checking
All articles, blogs, product descriptions, FAQs, and banners must be thoroughly fact-checked.
Health-related content must align with Indian medical regulations and global healthcare best practices.
b. Authenticity & Originality
Plagiarism is strictly prohibited. All content must be original or properly credited if based on external references.
Misleading headlines, clickbait, or exaggerated claims are not allowed.
c. Readability & Clarity
Content should be clear, user-friendly, and helpful, especially for non-medical readers.
Avoid jargon unless explained in simple terms.
d. SEO Compliance
All content should follow basic SEO principles, including keyword placement, meta descriptions, headings, and internal linking.
⚠️ 2. Sensitive & Regulated Content
Due to the medical nature of the platform, certain content requires extra caution and validation:
a. Medical Accuracy
Information related to medicine usage, dosages, contraindications, side effects, etc., must be verified by a certified pharmacist or doctor before publishing.
b. Prescription Guidelines
Content referring to prescription-only medications must include disclaimers such as:
“This medicine is available only against a valid prescription.”
c. Legal & Ethical Compliance
All content must comply with laws such as:
Drugs and Cosmetics Act, 1940
IT Act, 2000
Consumer Protection Act
📌 3. Responsibilities of Editors
Editors are responsible for the accuracy, freshness, and compliance of all information made public.
a. Timely Updates
Expired offers, outdated product information, discontinued SKUs, and incorrect images must be updated or removed promptly.
b. Monitoring & Review
Regular audits should be performed to identify inaccuracies or areas for content improvement.
Feedback from customers or team members should be promptly addressed.
c. Error Accountability
Editors will be held accountable for repeated misinformation, negligence, or failure to comply with this policy.
Violations may result in restricted access, disciplinary action, or termination of editorial privileges.
🔒 4. Data Confidentiality & Access Control
As an editor, you may have access to sensitive business data through the content management system (CMS) or backend tools.
a. Confidential Information
Product listings, pricing structures, vendor details, and unpublished updates are confidential.
This data must not be shared with third parties, competitors, or external agencies without written permission.
b. Data Security
Editors must use strong passwords, avoid using public networks, and never download backend data to personal devices.
Unauthorized use or leakage of data may lead to legal consequences under India’s IT Act and data protection laws.
📢 5. Communication & Reporting
a. Team Coordination
Editors must collaborate with the medical verification team, marketing team, and vendor management to ensure accurate and consistent information flow.
b. Reporting Concerns
Any suspicious content, user complaints, or vendor disputes related to published material must be reported to the admin team immediately.
🛠️ 6. Policy Violations
Any breach of this Editor Policy may result in:
Temporary or permanent revocation of access
Internal investigation and team review
Legal action if data misuse or intentional misinformation is found
📞 Contact Editorial Support
For guidance, doubts, or reporting violations, reach out to:
📧 Email: support@pharmswift.in
📞 Phone: +91 9975849152
🌐 Editorial support is available via the Pharmswift Admin Panel
🚀 Our Mission
At Pharmswift, we aim to deliver reliable, medically accurate, and easy-to-understand content that helps users make informed healthcare decisions. As an editor, your role is critical to earning and maintaining this trust.